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Knowledge Base

The knowledge base is designed to answer the most common questions. You may also use the search bar for quicker results. If you can’t find what you are looking for please contact us at 847-851-1600
Frequently asked questions
How do I calibrate the touch screen?
My touch screen is not working!
What does EMI shielding mean and why is it important?
What does Ingress Protection (IP rating) mean?
What does oleophobic mean?
What does plug and play mean?
What is a a DisplayPort cable?
What is a HDMI cable?
What is a sunlight readable display mean?
What is a USB cable?
What is an aspect ratio?
What is commercial / professional grade mean?
What is optical bonding?
What is the difference between a industrial grade and a consumer grade display?
What size mounting hardware do I need?
Where can I download the drivers?
Where can I find videos of your products?
Which touch technology do I need?
Why does my monitor show a weird resolution or stretched out image?

Answer not listed here? Talk to a display expert today 888-623-2004 ext 231 or use our live website chat support (available Monday – Friday 9am – 5pm CST).